Wells Email Fraud Warning | Norfolk Constabulary

We are asking the public to be careful of vulnerable neighbours, friends and family members in North Norfolk after an elderly man was targeted by fraudsters.

The Wells resident was persuaded to part with a total of £51,000 last month (between July 21-28, 2022) after receiving phone calls from criminals posing as a ‘cybercrime fraud squad’ of the font.

After initial phone calls, the gentleman agreed to transfer money via online bank transfers and in a physical money exchange.

Email fraud occurs when a fraudster contacts a victim over the phone pretending to be a policeman, bank, or government department, among other agencies. A certain number of techniques will then be adopted in order to convince the victim to give him his bank details or money, which can then be transmitted to a courier.

Residents are reminded that banks and police will NEVER ask anyone to withdraw money or buy items.

Other tips include:

• Your bank or the police will NEVER ask you for your PIN, bank card or bank details over the phone – never give this information to anyone.

• Neither the police nor the banks will send messengers to ask you for money.

• Always ask for photo ID and, if in doubt, call the police directly.

• If you are asked to call a bank, always do so on a different phone from the one on which you were contacted.

• Fraudsters will keep the line open and have been known to play ringtones, music and a recorded message on the phone so the victim will believe they are calling a legitimate number. Make sure you hear a dial tone before calling the police, or use a friend or neighbor’s phone instead.

• Do not rush to comply with scammers’ demands/requests.

• If you have already given your bank details over the phone or given your card details to a courier, call your bank immediately to cancel the card

If anyone has received a similar phone call or has information about the Wells incident, please contact Norfolk Police on 101 quoting “Operation Radium”.

You can also contact the independent charity Crimestoppers 100% anonymously on 0800 555 111.

For more advice, go to the Action Fraud website: www.actionfraud.police.uk or call 0300 123 2040.

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